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Krystal Group

TECHNICAL FACILITY MANAGEMENT

Engineering-Led Care For Critical Infrastructure

Diploma holders, licensed technicians and engineers keep your electrical, mechanical and building systems running safely and reliably. We combine preventive maintenance with technology-enabled tools to minimise downtime.

What Our Technical Teams Deliver

Skilled engineers and technicians who operate and maintain the systems your site depends on. Our work ranges from MEP
and HVAC to smart lighting and power substations.

MEP, HVAC And DG Sets

Operation and maintenance of mechanical, electrical and plumbing systems, HVAC, air handling units and diesel generator sets.

Building Automation And Safety Systems

Building automation, fire and smoke detection, access control and lighting control systems.

Smart Lighting And Power Substations

Smart lighting, IoT-enabled city infrastructure, and power substation operation and maintenance.

Our Reach

Technical Depth, Now Extended To Power And Urban Infrastructure

4,068+

Site/Location Serviced

41,000+

On-site personnel

570+

Customer Served

Technical Teams That Keep Critical Systems Running

Our approach combines preventive maintenance with predictive analytics and AI to
anticipate failures and improve asset performance.

The result is fewer breakdowns and less downtime for your site.

Prevention Beats Repair.

1 (2)

A cleaner, safer space every day

Trained teams and consistent standards keep your site clean and hygienic, whether that's a hospital ward, a school, or a factory floor — so the people who use it feel safe and comfortable.

2 (2)

Lower costs, without cutting corners

Mobile inspection tools and QR-based asset tracking give you real visibility into what's happening on site, so problems get caught early and resources aren't wasted.

3 (2)

Smart Urban Infrastructure Expertise

Citelum India brings IoT-connected lighting, energy efficiency, and traffic and surveillance management expertise.

Why organisations choose Krystal

Twenty-five years of operating discipline, backed by independent certification and technology-enabled delivery.

Nationwide, single-vendor capability

We manage large-scale, multi-location operations for a single customer — including more than 100 Delhi municipal schools and government hospitals across Tamil Nadu — simplifying vendor management at national scale.

Independently certified quality

Our operations are certified to ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), and ISO/IEC 27001 (Information Security).

Technology-enabled oversight

Mobile-based inspection and feedback tools let issues be raised and closed on site, while QR-based asset tracking gives clients visibility of exactly what's deployed on their premises.

Relationships that last

A 100% contract renewal or extension rate among non-government customers over the last five years, with a significant share of our largest relationships extending beyond a decade.

Client Testimonials

What Our Clients Say

Long-standing relationships, built on consistent delivery.

Mr. Mahesh Vinayak Redkar

Independent Director

Joined June 2024

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Dr. Yajyoti Digvijay Singh

Independent Director

Joined August 2023

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Lt. Col. Kaninika Thakur

Independent Director

Joined August 2023

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Dr. Dhanya Pattathil

Independent Director

Joined August 2023

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Prof. Sunder Ram Govind Raghavan Korivi

Lead Independent Director

Joined June 2023 · Chairs the Audit Committee

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Mr. Pravin Ramesh Lad

Whole-time Director

On the Board since October 2009

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Mr. Shubham Prasad Lad

Whole-time Director

Associated since March 2019

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Ms. Saily Prasad Lad

Whole-time Director

On the Board since October 2015

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Mr. Sanjay Suryakant Dighe

CEO & Whole-time Director

On the Board since December 2010

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

Mrs. Neeta Prasad Lad

Chairperson and Managing Director

Associated since April 2006

Background

Oversees the Company’s overall business operations and workforce welfare planning.

Education

Executive Master’s in Business Administration (Finance Management), Indian School of Business Management and Administration.

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Area Officer – HK Operations · Delhi, Delhi